The secret to getting Amazon’s best customer service

This is an older story, but relatively new to me. I do use some of the methods mentioned in the piece, especially the Chat service. However, at the end of the day, if you aren’t Prime, you don’t really matter. This is unfortunate,┬ábut that is what it is.

Amazon customer service can be responsive and prompt. But not always useful. Unless you know what to buy, and how to use it.

Source: The secret to getting Amazon’s best customer service – GeekWire