There is a saying in technology, “Eating Your Own Dog Food”. Here is an example in these trying times.
(“Eating Your Own Dog Food,” 2020)
Microsoft CEO Satya Nadella and his leadership team wanted to bring Microsoft together after asking company employees to work from home in response to COVID-19.
“We wanted to be able to bring everyone together virtually in a way that would allow our leaders to share their thoughts with employees, but also to address many of the hard questions that we knew employees were asking,” says John Cirone, director of employee communications at Microsoft. “We wanted to share a moment where we could talk about how we were mobilizing our response to COVID-19 across our employees, customers, and our communities…”
At a moment when organizations across the world are adjusting to remote work, we’re all learning new ways to keep our employees, customers, and business partners connected and informed. Without being able to get together in person, we need new approaches to everything from customer meetings and employee training calls to large events like CEO town halls and global sales conferences.
Many of our customers have asked us: How can we make these gatherings as effective online as in person? Microsoft Teams Meetings, Microsoft 365 live events, LinkedIn Live, and—coming soon—PowerPoint Live are all designed to help you create engaging, effective virtual gatherings. And we want to help you make the most of them. Here I’ll walk you through each of these tools and capabilities, and let you know which type of meetings they’re best suited to. Let’s get started.
Microsoft Teams, like the rest of Office 365 is HIPAA compliant by default. The service that is targeted by Microsoft’s version, Slack, is not in its default configuration. This is not to put down Slack’s effectiveness in the marketplace, but the healthcare industry is a major user of the Microsoft system of business software and integration. This choice is not an option with collaboration and communications in the Personal Health Information space.
I am just an individual blogger, not in the enterprise, so this content is only semi-relevant to me, however, the use of what can be best described as Microsoft’s version of YouTube can integrate with other tools in the Microsoft 365 chest, such as OneNote (their version of Evernote), Teams (their version of Slack), and SharePoint. This works for all verticals, not just healthcare and life sciences, which this blog has a focus on.
As an aside, when I was in the enterprise many moons ago, these collaborative tools would have been most helpful to me. I just don’t own a Windows Ink or active touch screens that make very good use of it.
Not discussed were the HIPAA implications of collaboration and access, stuff that as a former IT pro, keeps me up at night. The enterprise has these people in place to handle this, and Microsoft to back them up.
As healthcare and Life Sciences organizations look to Digitally transform one area of interest is the increased uses of video for tacit knowledge capture and re-use, for meeting capture, as well as for training. One of the stumbling blocks though for many is making that video readily available when and where it makes sense to utilize inline and making the inclusion of it simple for everyday users within and organization.